AASP/NJ is proud to announce a variety of industry events and informative educational offerings happening during NORTHEAST™ 2012. This year's event schedule includes the following*:

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NORTHEAST™ Leadership Forum

NORTHEAST™ Vendor Appreciation After-Party

4th Annual NORTHEAST™ Family Day

Seminars:
• Courses For Owners/Managers
• Courses For Estimators/Painters/Technicians

Demos

Click here for a printable NORTHEAST™ Event Schedule

Click here for a printable list of NORTHEAST™ seminars

2012 NORTHEAST™ Leadership Forum

Hosted by:










Friday, March 8, 1pm - 5pm
Location: Meadowlands Exposition Center • 355 Plaza Dr., Secaucus, NJ • Seminar Area

 A staple of the annual NORTHEAST™ Automotive Services Show, the East Coast Resolution Forum & Leadership Meeting welcomes state automotive association representatives from around the country to provide updates on their organizations’ activities as well as share industry news with their peers. The Northeast Leadership Forum has always provided an exceptional outlet to network and learn from other state and regional associations who are facing very similar issues to yours, and with events and issues facing our industry we anticipate this year to provide the same stimulating dialogue we have come to expect.

Click here to register for this event.

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NORTHEAST™ Vendor Appreciation After-Party

Friday, March 9, 10pm - 12am
Location: Meadowlands Exposition Center • 355 Plaza Dr., Secaucus, NJ • Seminar Area

The perfect way to unwind after the first day of the show, the Vendor After-Party allows exhibitors to network with the AASP/NJ Board of Directors and fellow vendors following the conclusion of the first evening of NORTHEAST™ 2012. Additionally, the event offers a much-needed getaway for vendors who might have been too busy on the floor to catch a break or a meal during the show. A long-awaited NORTHEAST™ hit year after year, the Vendor After-Party is AASP/NJ’s way of saying “thanks” to the many exhibitors who continue to make the annual show such an overwhelming success. If you are an exhibitor, please make sure to stop by and say hello; the AASP/NJ Board is looking forward to meeting you!
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4th Annual NORTHEAST™ Family Day

Sunday, March 11, 12pm - 2pm
Location: Meadowlands Exposition Center • 355 Plaza Dr., Secaucus, NJ • Seminar Area

Bring your spouses, children, grandchildren - even your employees and their children! Family Day will feature various indoor carnival games and attractions for children ages 12 and under. From skeet ball to spin art, Family Day promises to be a memorable time for all who attend. Various activities - and free popcorn and ice cream - will keep the kids smiling throughout the afternoon.
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NORTHEAST™ 2012 Seminars

AASP/NJ has put together this year's educational slate with all aspects of the repair industry in mind, no matter what part of the shop you represent. Click to jump to specific course focuses. For a printable event schedule, please click here.

Courses For Owners/Managers:

The Customer Encounter: How the Front of the Shop can Make or Break Your Business
 Presented by Management Success
 Saturday, March 10, 12:30pm – 2pm (Seminar Room A)
The attitude and tone of the people in the front end of your shop can have a huge impact on the business’s relationships with customers. Attendees of this course will learn about the role of the waiting area, the importance of scheduling versus walk-in business, how to work with customers to create an optimal experience at your shop and much more. This course will help shop owners and managers attain satisfied customers for life.

Click here to register. Make sure to right-click and choose "Save File As" to download this registration form.

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How to Capture More Cars, Customers and Revenue Through Digital Marketing

Presented by Frank Terlep, Summit Software & Mobile Solutions
Saturday, March 10, 2:30pm – 4pm (Seminar Room A)
By attending this session, collision repair owners and managers will learn how to utilize digital marketing to increase sales, profitability, customer and vehicle counts that will lead to increased market share from the fastest growing population segment in America – the “digital customer.” Attendees will also learn how and why the Internet, email text messaging, social media and mobile technologies can help a collision repair business dramatically improve their customer service, communications and customer satisfaction.

Click here to register. Make sure to right-click and choose "Save File As" to download this registration form.



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Shop Differentiation: How to Make Your Shop Stand Out

Presented by Mark Olson, Industry Speaker & COO of VeriFacts Automotive
Friday, March 9, 6pm – 7pm (Seminar Room B)
Your repair business may have the best equipment, the best information and the best staff, but how do you effectively convey that to consumers and insurers? This presentation will show shop owners and managers how to more successfully promote your facilities and services to enhance business relationships, increase shop traffic and set you apart from the “guy down the street.”

Click here to register. Make sure to right-click and choose "Save File As" to download this registration form.



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SOS: A Social Media Intervention (Social Optimization Strategies For Your Business)

Presented by Kristen Felder and Liz Blackman, CollisionHub
Friday, March 9, 8:30pm - 9:30pm (Seminar Room A)
We all know about interventions, right? They’re an orchestrated attempt by one, or often many, people (usually family and friends) to get someone to seek professional help for a problem. Welcome to S•O•S: A Social Media Intervention, Social Optimization Strategies for YOUR Business.

Click here to register. Make sure to right-click and choose "Save File As" to download this registration form.


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Courses For Estimators/Painters/Technicians:

Drying Waterborne: What You Need to Know NOW
Presented by Tom Beck, CEO of Future Cure
Friday, March 9, 7pm – 8pm (Seminar Room A)
Waterborne is the buzz word on everyone's lips, but do you know the realities of converting to water? Tom Beck has been involved with converting facilities over to waterborne paint since 2003, and will help attendees learn the ins and outs of the process in this "meat and potatoes" presentation. This course is both informative and educational...and not to be missed.

Click here to register. Make sure to right-click and choose "Save File As" to download this registration form.


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I-CAR: Vehicle Technology and Trends 2011 (NEW11)
 Presented by Peter Fryzel, I-CAR
Saturday, March 10, 8:30am – 12:30pm (Seminar Room B)
THIS IS A TUITION-BASED COURSE.
In today’s ever-changing marketplace, efficiency is critical to bottom line performance and understanding the many facets surrounding new vehicle technology can be one of the most valuable ways to increase efficiency. New materials and equipment, changes in vehicle makers’ procedures, and government regulations all play a role in this world of change. The ability to recognize new technology and its implications during the repair process can be key to achieving a positive customer experience and the overall success of business.

Click here to register.


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NUCAR Presents: Hybrid Aftermarket Service
Presented by Jim Mickle, GM; Facilitated by Nick Halliday, NUCAR
Saturday, March 10, 2:30pm – 3:30pm (Seminar Room B)
Hybrid cars are getting into collision and shops are seeing more hybrids for repair. This presentation will help attendees get a better understanding of hybrid systems, learn how to safely work with hybrids and avoid costly and dangerous mistakes.
Click here to register. Make sure to right-click and choose "Save File As" to download this registration form.
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OEM Procedures v. Repair Standards Decisions for Estimology™:Part 1
 Presented by Larry Montanez III, P&L Consultants / IACDA
Friday, March 9, 8pm – 9pm (Seminar Room B)
This presentation will delve into the issues pertaining to what the OEM positions and repair procedures are and the development of Repair Standards within the collision repair industry. We will discuss how to obtain the OEM repair procedures and position statements, how to interpret and utilize those procedures to ensure an accurate and profitably damage report (estimate). We will also cover how the OEM repair procedures and position statements protect your liability.
Click here to register. Make sure to right-click and choose "Save File As" to download this registration form.
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OEM Procedures v. Repair Standards Decisions for Estimology™:Part 2
 Presented by Larry Montanez III, P&L Consultants / IACDA
Saturday, March 10, 1pm – 2pm (Seminar Room B)
This program will cover the pros and cons of developing General Repair Standards. We will discuss the legal issues of the development of general repair procedures, who should develop them, how they should or should not be developed and how their development could affect you and the safety of the general motoring public. We will also discuss how the interpretation of the OEM repair procedures and position statements directly affect how you write damage reports (estimates). We will also cover some important OEM position statements and P-Page logic issues that directly affect repair quality and your profitability.
Click here to register. Make sure to right-click and choose "Save File As" to download this registration form.
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Painting With Blended Nitrogen
 Presented by Michael Haydell, President of Haydell Industrial
Saturday, March 10, 11am – 12pm (Seminar Room A)
For those of you who are not in on the secret, painting with nitrogen technology in place of compressed air will allow three important things to happen in your paint shop:
1. Your wet materials usage will drop significantly;
2. Your booth through-put will increase dramatically;
3. Your booth exhaust filter cost will nearly be cut in half.

These are some strong claims; however, once you are exposed to nitrogen technology, it all adds up – and so quickly that you most likely have already missed the first act! Michael Haydell, the foremost authority on this new technology, will educate attendees on the ins and outs of working with blended nitrogen, heat and ionization, short-term and long-term advantages of nitrogen systems and much more.

Click here to register. Make sure to right-click and choose "Save File As" to download this registration form.
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NORTHEAST™ Demo Schedule

Demos are held in the NORTHEAST™ Demo Area (Booth #720-722) and are open to all show attendees unless otherwise noted.

Stop Guessing...Start Knowing
 Presented by Tom McGee, ALLDATA
Friday, March 9, 7pm - 8pm AND Saturday, March 10, 12pm - 1pm
As vehicle technology continues to change at a very rapid pace, it is critical that the collision industry keep pace. As new structural designs, advanced high strength steels, electronic and electrical systems, etc. are changing in vehicle construction, the industry can no longer rely on past experience to properly assess damage and make a proper repair. This seminar will help you understand many of the changes that we are facing today and in the very near future.

How Estimating With Triage Increases Profits, Reduces Cycle Time and Supplements
 Presented by Larry Montanez III, P&L Consultants; Facilitated by Metropolitan Car-O-Liner
Saturday, March 10, 9:15am - 10am, MEC Lobby (Attendees will meet in Registration Area)
PRE-REGISTRATION FOR THIS DEMO IS REQUIRED!!!! Space is limited. Click here to register. Make sure to right-click and choose "Save File As" to download this registration form.
Learn the 5 major reasons collision facilities are adopting a streamlined/fast track repair process that allows more cars and profits through your facility, learn the how to implement the triage process and increase profits and eliminated waste. A live demonstration of the Triage process will be included in this 30 minute program.

Nitrogen Welding System Product Demo
 Presented by Urethane Supply
DEMOS WILL BE HELD AT BOOTH #108!
Stop by Urethane Supply's booth to see the latest technology in plastic repair - the Nitrogen Welding System. You'll see live demos on how the system is used to make the fastest, strongest repairs to bumpers, headlights, and other plastic parts. The Nitrogen Welding System can be used to repair the most difficult applications including holes, tabs, slots, hinged tabs, and grille bars. Demos will be going on all day at Booth 108!


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*Event schedule subject to change.

Meadowlands Exposition Center – 355 Plaza Drive, Secaucus, NJ 07094